Community Health Worker


Regular Employment


Regular Part-Time

Job Location:




Us Helping Us is a rapidly growing and mission-driven nonprofit. For the past 30 years, we have provided innovative programs and services to improve the health and wellbeing of racial, sexual orientation and gender minorities, people living with HIV/AIDS, and persons with substance abuse disorders and mental illness. As it exists today, we currently operate two office locations in the greater Washington, DC area and offer a variety of clinical, behavioral/mental health and social support services in a trusting, compassionate and non-judgmental environment. We are currently hiring for a Youth Empowerment Specialist and are looking for an energetic, independently motivated and committed person to fill this position.



The Community Health Worker will use their unique position as a trained community member to provide trust-based information and peer education and support for a variety of infectious and chronic diseases (for example, HIV/AIDS, diabetes, hypertension, and heart disease). Our clients represent diverse communities, including LGBT and heterosexual youth and adults of color (e.g., Blacks, Latino/a, African/Caribbean decent, Asian origins), and present with LGBT concerns, depression, anxiety, substance abuse, trauma, and aging/life transition concerns. The Community Health Worker will navigate clients through the often complex healthcare system. This includes transporting clients to clinical appointments, assisting clients with prescription pick-ups, and performing home visits. Importantly, the Community Health Worker will help clients cope with and overcome fear and help them strategize to manage the logistics of caring for oneself in the context of a complicated life.

The Community Health Worker will have the following primary responsibilities:

  • Conduct community-based education and mobilization activities, including comprehensive health screenings that include integrated HIV/STD testing and other health measures.

  • Identify people who are not fully engaged in medical care by utilizing information about missed appointments and internal referrals, and conducting outreach at various community venues.

  • Identify people, especially LGBT persons, with behavioral, medical and social service needs and link them to the appropriate internal and external services.

  • Work to build the trust and confidence of clients to overcome any fears or anxiety related to their health condition(s) or with navigating the healthcare system.

  • Assess clients’ social needs, life situations, and support networks to understand how these factors may impact their engagement in medical care.

  • Work closely with Case Managers to develop Individualized Plans for their clients and to identify services to address other aspects of their life, such as mental health and substance abuse treatment, domestic violence counseling, housing programs, and education and employment services.

  • Follow-up with clients to ensure they attend their appointments, fill their prescriptions, take their medication(s) as prescribed and/or address any barriers or challenges to adhere to their medication(s), and remain engaged in care, among other things.

  • Meet on a monthly basis with an interdisciplinary team consisting of Case Managers, Therapists and other clinical providers to discuss successes, challenges, and innovative approaches to better these core organizational services.

  • Perform other duties as assigned.


Experience and Education

  • A high school diploma or GED is required for this position.

  • Have a valid driver's license with no DUI or major moving violation in the past 5 years. Regular travel within the greater Washington, DC area is required for this position. Reliable transportation is required in order to travel throughout the greater Washington, DC area in support of clients.

  • This position requires occasional outreach and peer-support outside of traditional work hours: evenings as well as weekends.

  • Intermediate computer skills required, including proficient use of Microsoft Office Suite and electronic health records.

  • Commitment: Passion for the mission of the organization as well as linkage and retention-in-care services, including a strong commitment to working to improve the health and quality of life of LGBT youth and adults, people living with HIV/AIDS, other chronic diseases, and mental health disorders.

  • Knowledge: Must have demonstrated knowledge of a variety of health-related services in DC, Maryland, and Virginia, along with an interest and ability to expand knowledge through training.

  • Experience: Must demonstrate experience with issues related to HIV care and treatment. Experience with issues that put people at risk for poorer health is also highly helpful, such as homelessness, incarceration, domestic violence, and/or substance abuse.

  • Skills: Strong communication skills are essential. Demonstrated ability to conduct sensitive, empathetic interviews and conversations that respect the dignity and diversity of our clients. Ability to engage staff and clients in a supportive and empowering way. Ability to help manage conflict. Ability to maintain client records and information in an accurate, timely and confidential manner.

  • Personal qualities: Personal qualities including energy, intelligence, sound judgment, ability to work independently (with less supervision); the ability to work effectively in a busy environment; and the interpersonal skills to work effectively in partnership with others.


Knowledge, Skills & Abilities

  • Excellent communication (written and verbal), active listening and interpersonal skills are essential.

  • Operates with transparency, direction, discernment, and communicates effectively and with substance.

  • Sensitive to others' needs and feelings, especially LGBTQ youth and adults; honest and ethical; reliable, responsible and dependable; and willing to take on responsibilities and challenges.

  • Plan and organize work in an effective and timely manner and, in a team environment, maintain a flexible schedule in accordance with program and organizational needs.


  • Work a minimum of 40 hours per week, including evenings and weekend commitments.

  • The salary for this position depends on experience and qualifications and ranges from $19-$24 per hour ($39,520-$49,920 annually). Us Helping Us has a great benefits package with annual leave, federally observed holidays, and health/dental/vision insurance for full-time employees.

  • U.S. citizen or permanent resident of the U.S. with a valid work permit required.

  • Must submit to and successfully complete a background investigation.

Us Helping Us is an equal opportunity employer and does not discriminate on the basis of age, sex, race, language, ethnicity, religion, national origin, gender, gender expression, gender identity, marital status, sexual orientation, or status as a veteran with a disability.



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Thank you for your interest in Us Helping Us.

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