Medical Assistant

Job Location:



Case Managment


Regular Full-Time



Us Helping Us is a rapidly growing and mission-driven nonprofit. For the past 30 years, we have provided innovative programs and services to improve the health and wellbeing of racial, sexual orientation and gender minorities, people living with HIV/AIDS, and persons with substance abuse disorders and mental illness. As it exists today, we currently operate two office locations in the greater Washington, DC area and offer a variety of clinical, behavioral/mental health and social support services in a trusting, compassionate and non-judgmental environment. We are currently hiring for a Medical Assistant and are looking for an energetic, independently motivated and committed person to fill this position.



The Medical Assistant will be responsible for performing a wide variety of routine administrative and clinical duties and responsibilities in a manner that places emphasis on quality of care and customer service. The Medical Assistant will work collaboratively with a Care Coordination Team (i.e., Clinicians, Nurses, Psychotherapists, Case Managers, Community Health Workers, Pharmaceutical/Insurance Companies) in support of direct patient care and support services and must exhibit flexibility and a “can-do” attitude. Patient services are a key priority at Us Helping Us and the Medical Assistant must be responsive to all client requests and needs, thereby promoting an environment of comfort, trust and health promotion.


Reporting to the Nurse Practitioner, the Medical Assistant will have the following responsibilities:



  • Maintain medical supplies, equipment, stocks and sterilizes instruments.

  • File and maintain medical, referral and financial records (in collaboration with Medical Ciller & Coder).

  • Arrange external referrals and hospital admissions, as applicable.

  • Perform general clerical duties, including but not limited to scheduling, transcription, answering phones, making photocopies, and completing forms/data entry.

  • Work with the Office Manager to ensure orderly and efficient patient flow.

  • Ensure that all areas, including waiting room and exam rooms, are clean and orderly.

  • Use communication skills with appropriate medical terminology.

  • Follow appropriate legal and ethical professional conduct.

  • Perform other position-related duties as assigned.



  • Measure and record patient vital signs in electronic health record system.

  • Record patient interviews, histories, and chief complaints, including documenting the respective information in the electronic health record system.

  • Provide patient education with regards to medications, management of diseases, home treatments and evidence-based preventive methods (e.g., blood pressure monitoring).

  • Prepare patients for examinations and perform routine screening tests.

  • Assist clinicians and nurses with clinical examinations.

  • Perform phlebotomy and basic lab tests and collects other lab specimens.

  • Prepare and administers medications with physician authorization.

  • Use CPR skills when necessary.

  • Perform other position-related duties as assigned.


Experience and Education

  • High school diploma (or GED) required.

  • Current, valid Certification of Medical Assistant (DC required).

  • Minimum one (1) year of experience as a Medical Assistant, previous experience in a non-profit setting is highly desirable but not required.

  • Current first aid and CPR certification required


Knowledge, Skills & Abilities

  • Experience with outpatient care services.

  • Solid understanding of regulatory practices, including medical standards and safety, prescriptions, and procurement/transmission of lab requests, including phlebotomy.

  • Experience utilizing electronic health record systems (i.e, eClinicalWorks). This includes the entry of client records and other related documentation.

  • Perform accurate, legal, and ethical documentation at all times and follows facility and OSHA safety rules, procedures and regulations.

  • Knowledge of CPT and ICD-10-CM codes.

  • Excellent communication skills, both oral and written, self-motivated and enthusiastic.

  • Ability to foster a cooperative work environment and provide caring and non-judgmental patient-centered services.

  • Experience working with LGBTQ individuals and racial minorities and respects cultural and religious practices of patients.

  • Bilingual English/Spanish and/or other languages strongly preferred.


  • Salary range $32,000-$42,500 (based on experience) plus a generous benefits package, including tuition reimbursement and an employer-contribution to a 401(k) retirement plan.

  • This is a full-time position (40 hours per week), with evening and weekend commitments.

  • Valid U.S. work permit required.

  • Must submit to and successfully complete a background investigation and drug test.

  • Us Helping Us has a smoke-free environment and non-smokers are preferred. Excellent personal hygiene is a must.

Us Helping Us is an equal opportunity employer and does not discriminate on the basis of age, sex, race, language, ethnicity, religion, national origin, gender, gender expression, gender identity, marital status, sexual orientation, or status as a veteran with a disability.



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Thank you for your interest in Us Helping Us.

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