Nurse Medical Case Manager

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Case Management


Regular Full-Time



Us Helping Us is a rapidly growing and mission-driven nonprofit. For the past 30 years, we have provided innovative programs and services to improve the health and wellbeing of racial, sexual orientation and gender minorities, people living with HIV/AIDS, and persons with substance abuse disorders and mental illness. As it exists today, we currently operate two office locations in the greater Washington, DC area and offer a variety of clinical, behavioral/mental health and social support services in a trusting, compassionate and non-judgmental environment. We are currently hiring for a Nurse Case Manager and are looking for an energetic, independently motivated and committed person to fill this position.

The Nurse Case Manager will be responsible for the coordination of various elements involved in the care of patients living with HIV as well as patients receiving pre-exposure prophylaxis (PrEP) therapy or treatment for sexually transmitted infections. The Nurse Case Manager will also provide primary care services to patients with chronic conditions such as hypertension, diabetes, obesity and other cardiovascular diseases. Specifically, the Nurse Case Manager will work together with patients and their families/support systems, clinicians, and other care coordination team members (e.g., pharmaceutical and insurance companies) to develop and implement individualized care plans that to achieve optimal health outcomes.

Reporting to the Medical Director, the Nurse Case Manager will have the following responsibilities:


Care Coordination

  • Serve on a care coordination team (i.e., Clinicians, Psychotherapists, Community Health Workers, Pharmaceutical/Insurance Companies) for the provision of comprehensive care for persons living with and at-risk for HIV and other chronic conditions.

  • In collaboration with the care coordination team, manage the development, implementation, monitoring, and evaluation of patients individualized care plans.

  • Assist persons living with and at-risk for HIV and other chronic conditions to identify and address barriers and bridge service gaps to accomplish the individualized care plans.

  • Clinically assess physical and mental/behavioral health and social service needs.

  • Provide patient consultations and clinically assess patient's medication adherence.

  • Educate patients, significant others/partners, and family members on how to support and execute individualized care plans.

  • Make internal and external referrals for other preventive care services (e.g., psychosocial support groups, emergency financial assistance, behavioral interventions).

  • Perform other position-related duties as assigned.


Direct Primary Care

  • Conduct comprehensive health screenings and other procedures such as immunizations.

  • Perform medical procedures, as ordered by licensed supervising clinicians and in accordance with Board of Nursing licensure & scope of practice.

  • Administer medications and intravenous solutions, and perform lab/diagnostic testing as ordered by clinician and report all critical lab values immediately to the clinician.

  • Perform laboratory testing (i.e. urine dip, pregnancy test, strep screen), including quality controls, and maintain all laboratory/diagnostic test logs.

  • Collect and document assessment data as well subjective data [chief complaint(s) and allergies] and objective data (vital signs).

  • Conduct necessary counseling with patients to support treatment plans.

  • Utilize universal precautions in obtaining specimens (venipuncture, cultures) in the delivery of patient care.

  • Perform other position-related duties as assigned.


Experience and Education

  • Bachelor's degree in Nursing (BSN) required.

  • Minimum two (2) years of clinical experience as an RN in a primary care setting; one (1) year of work experience in HIV case management with adults and/or youth in a community-based setting is preferred.

  • Experience and knowledge of HIV and other sexually transmitted infections (e.g., Hepatitis) and chronic conditions (e.g., diabetes, hypertension).

  • Current licensure as an RN in DC, Maryland, and/or Virginia; preference will be given to applicants with licensure in all three jurisdictions but we will work with the incumbent to secure licensure in all jurisdictions.

  • Current, valid First Aid and CPR certification.


Knowledge, Skills & Abilities

  • Familiarity with HIV/AIDS maintenance and outpatient care services, and case management experience.

  • Solid understanding of regulatory practices, including medical standards and safety, prescriptions, and procurement/transmission of lab requests, including phlebotomy.

  • Experience using electronic health record systems ad knowledge of CPT and ICD-10- CM codes.

  • Perform accurate, legal, and ethical documentation at all times and follows facility and OSHA safety standards, procedures and regulations.

  • Ability to perform field work, including in-home health care and screenings.

  • Experience working with LGBTQ individuals and racial minorities and respects cultural and religious practices of patients.

  • Excellent communication skills, both oral and written, self-motivated, and enthusiastic.

  • Ability to foster a cooperative work environment and provide caring and non-judgmental client-centered services.

  • Bilingual English/Spanish and/or other languages strongly preferred.



  •  Salary range $70,000-$85,000 (based on experience) plus a generous benefits package, including employer-paid health insurance and a contribution to a 401(k) retirement plan.

  • This is a full-time position (40 hours per week) that includes occasional evenings and weekends. A shorter work week (24-32 hours per week) is negotiable.

  • Valid U.S. work permit required.

  • Must submit to and successfully complete a background investigation and drug test.

  • Us Helping Us has a smoke-free environment and non-smokers are preferred. Excellent personal hygiene is a must.

Us Helping Us is an equal opportunity employer and does not discriminate on the basis of age, sex, race, language, ethnicity, religion, national origin, gender, gender expression, gender identity, marital status, sexual orientation, or status as a veteran with a disability.



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